FAQs

Read our most Frequently Asked Questions

What is anti-wrinkle treatment?

Facial wrinkles are created when muscles are contracting during facial expressions or when we are sad, happy, angry or surprised. Excessive use of these muscles can result to a more prominent, deep wrinkle.
Other factors that may contribute to worsening of facial wrinkles are lifestyle/smoking, exposure to UV rays, free radicals and dry skin.
Anti wrinkle treatment also known as neuromodulators or wrinkle-relaxing injections is the most popular cosmetic treatment that allows softening of unwanted lines. Its action is to temporarily block the signals from the brain to the muscle, allowing the target muscle to stay relaxed for up to 4 months – gradually regaining strength as the product breaks down through normal metabolic activity.

Anti-wrinkle treatment is most effective in treating frown lines, forehead lines and Crow’s feet.

Also effective for:

Gummy smiles
Facial slimming / excessive clenching
Excessive underarm sweating / hyperhidrosis
Eyebrow lift
Smoker’s lines
Dimpled chin
Marionette lines
Neck bands
Anti wrinkle injections have minimal to no down-time.

If I decide not to get treatments anymore will my wrinkles get worse?

Cosmetic injectables are design to postpone the aging process, NOT stop it. Normal ageing process will continue even with treatments. If you decide to stop getting treatments, your wrinkles will NOT get worse. It is not unusual, however for people to think they have more lines than usual as they have been used to seeing a lot smoother and wrinkle-free skin while with treatments compared to when they don’t have treatments.

What is Brotox?

Is a term used for male clients getting wrinkle injections. For years, there has been a misconception that cosmetic injectables are only for women. Nowadays it is a widely accepted treatment for all gender. Male facial muscle are naturally thicker and stronger which means will require higher dosage.

What is dermal filler ?

Ageing is a continuous normal process which can be aggravated by extrinsic factors including lifestyle, sun damage and environmental toxins. Dermal filler is a minimally invasive cosmetic procedure with the use of a very fine needle. The active ingredient used is Hyaluronic Acid, a naturally occurring (polysaccharide) substance in the body.

HA dermal filler is a gel injection that is effective in restoring volume, adding youthful contours, smoothening and hydrating the skin. Most popularly used for lips and cheek augmentation, as well as defining jawline, reducing the appearance of wrinkles around the tear troughs, naso-labial folds, corners of the mouth and chin.

Dermal fillers come in different consistencies, from soft and light to a more denser, thick type of gel, lasting from 6 to 18 months depending on own body’s metabolism. This treatment provides instant rejuvenating result with almost no down-time.

Does lip fillers give me a duck lip ?

Swelling is one of the common side effects of lip injections, this is only temporary. Some people term this initial swelling as “duck-lip”. This swelling can last up to 3 days where worst point is usually during the second day. Medication such is Anti-histamine may reduce the severity of the swelling. If swelling persist for more than 3 days and is accompanied with severe pain and discomfort, this should not be treated as normal and should report to treating cosmetic professional for reassessment immediately.

How long does cosmetic injectable treatments last?

Longevity of the treatment is unique to each individual. Lifestyle, metabolic rate, age, medication, medical condition and physical activities may affect the longevity of the treatment. On average, Anti-wrinkle injections can last up to 4 months while dermal fillers can last up to 9 months.

Is it painful?

Minimal discomfort may be experienced during the treatment. When getting filler injections, local anaesthetic may be applied prior to treatment. Some other tools to relieve/minimise discomfort may be available such as ice packs, vibrating stick, music, stress balls etc. It is highly recommended to advise your injector if you have had history of previous fainting episodes when getting injections. The site of needles can be confronting to some patients, it is ideal to make sure you don’t come to your appointment with empty stomach.

Will I be numb during treatment?

Some treatments especially dermal filler injections may require local numbing agent prior to treatment. Anti-wrinkle treatments however does not require numbing.

How long does the procedure take?

This varies as to what treatment is getting done. Anti-wrinkle injections usually take no longer than 15mins to complete while dermal filler takes longer. It is important to allow your injector as much time as possible to not rush the procedure. Cosmetic injectables are medical procedures that need careful assessment and professional handling.

What is the recovery time?

Most non-surgical treatments require minimum downtime.

Anti-wrinkle treatment – Zero

Dermal Fillers – 24-48 hours

Sub-mental fat dissolving – up to 10 day

What brand of filler and anti-wrinkle to do use?

There are various brands available in the market. The clinic guarantees to use only top-quality brands that’s been tested worldwide to deliver safe and effective results. It is illegal in Australia to discuss product brands prior to seeing a professional as patients have individual needs and can only determine appropriate product suited for a patient upon thorough assessment. Appropriate product will be suggested during consultation.

What age can you get treatment?

Legally 18 years and above

What is expected after the the treatment?

Common side effects straightaway after treatments includes: Swelling, bruising, redness, lumps, slight tenderness and numbness from local anaesthetic. For dermal filler treatment, some of these side effects may worsen after 24 hours. While you may get slight headache from anti-wrinkle injections that can come and go after the treatment, this could last for few days until full efficacy of the treatment is achieved. Temporary loss of muscle movement is normal around the area treated with anti-wrinkle medication. If you are experiencing uncommon symptoms or in doubt contact the clinic immediately.

What are the risks?

Very rare risk includes:

Ptosis or droopy eyelids after anti-wrinkle injections. This happens when the medication spreads to adjacent muscles that are not meant to be treated. Special eyedrop may be prescribed to help this issue. However generally relieves after 2-6 weeks.

Necrosis or cell death around the area that was treated with dermal fillers. This happens when a blood vessel is being blocked resulting to very small or no oxygen supply to the tissue causing the cell to die. A special dissolving agent may be administered to prevent cell death. Early detection and a no-delaying approach is necessary to achieve a satisfying prognosis.

Nerve damage is another risk reported with the use of dermal fillers, this happens when pressure from the filler or tissue swelling is placed on the nerves surrounding the area. Anti-histamine may be prescribed to minimise swelling and remove pressure from the affected nerve. Dissolving the filler can be an option too.

Permanent blindness is the most dangerous risk associated with dermal fillers with about 100 cases reported worldwide. This happens following a blockage of one of the major arteries that supplies oxygenated blood directly to the eyes. Unfortunately, there is no medication available to reverse blindness when it occurs. Avoiding placing fillers to high risk areas is by far the most effective way of preventing blindness.

Infection is also another dangerous risk following any procedure that deals with needles. This may spread to surrounding areas of the body if not treated straightaway. A course of antibiotic and cortisone may be prescribed to stop the spread of bacteria-causing infection. Strick compliance of after care is a must.

How to avoid the risks ?

Strick compliance of the after care; disclosure of medical issue and medication that may increase chances of developing the risks; awareness of what to expect after the treatment and reporting any unusual symptoms; getting treatments only from qualified professionals

How often should I have treatment?

It is safe to get retreatment every 2-4 months however it is important to discuss with your injector a treatment plan to follow as appropriate dosing is also important.

Is it safe?

You are generally safe to have anti-wrinkle treatment unless you have the following: Myaesthenia Gravis, Eaton-Lambert Syndrome, Guillian Barre Syndrome, Amyothropic Lateral Sclerosis, Allergy to Botulinum toxin, allergy to albumin, allergy to normal saline, active infection to the area, pregnant and breastfeeding.

You are generally safe to have dermal filler treatment unless you have the following: Active infection, allergy to Hyaluronic acid, allergy to gram positive bacteria proteins, allergy to lignocaine, allergy to bee sting, untreated epilepsy, porphyria, current treatment with Roaccutane, pregnant and breastfeeding. Discussing with the scripting doctor and cosmetic injector if you are eligible for cosmetic treatments is important to minimises complications.

When having dermal fillers you must not undergo another procedure or surgery including dental procedures in the 2 weeks pre and post treatment. This may increase the risk of infection.

When having anti-wrinkle treatment, you must not recently have tetanus injection.

Always discuss allergies with the injector. Consultation is always free.

When do you see results?

Dermal filler is almost immediately after the treatment however swelling may also accompany promising result. Anti-wrinkle can take up to 2 weeks to see noticeable difference.

What are the after care?

A printed and more detailed Pre/Post Care instructions is available at the clinic.

Anti-Wrinkle:

Do not manipulate the treated area for 3 hours following treatment. Do not receive facial, laser treatment, facial threading, microdermabrasion for 10 days after treatment.
Do not lie down for 4 hours after treatment. This will prevent the product from tracking into the orbit of your eyes and cause drooping of the eyelid.
Can take up to 7 days for results to be seen. If the desired result is not seen after 2 weeks of your treatment, this may mean your muscle is stronger than expected and you may need additional treatment. Additional treatment incurs additional cost.
Do not perform activities involving straining, heavy lifting, vigorous exercise or too much sun exposure for first 24 hours. This will prevent product from spreading causing ptosis.
Avoid applying make-up straightaway after injections, this may cause infection

Dermal Fillers:

Avoid significant movement or massaging the area treated unless instructed by the provider.
Avoid strenuous exercise for 48 hours
Avoid extensive sun or heat for 72 hours
Avoid consuming excessive amount of alcohol or salts to avoid excess swelling
If you have swelling,you may apply a cold compress for 15 mins each hour, take panadol for pain
Try to sleep face up and slightly elevated if you experience swelling
Take Arnica to help the bruising and swelling, starts atleast 2 days prior to injections
Take anti-viral medication for 3 days if you have history of cold sore
Avoid make-up for 24 hours

I’m pregnant, can I get treatments?

Cosmetic injectables are contraindicated to pregnant and breastfeeding women.

I don’t want to get cosmetic injectables, can I still get other treatments for my skin?

Yes absolutely, come in for a free consultation to discuss other treatments available

What other treatments do you offer?

Double Chin Treatment – A non-surgical fat dissolving procedure using deoxycholic acid injections, indicated for improvement of the appearance of moderate to severe sub-mental fat fullness or double chin. Deoxycholic Acid is a naturally occurring substance in the body that helps absorbs fat. Minimum of 20 injections using very fine needles are required per treatment. This procedure may need up to 6 treatments to get a permanent result. Swelling is expected with this treatment which can last up to 10 days.

Hair loss treatment – Using a device called DermaPen with growth factor peptide to help hair regeneration. This treatment will require numbing agent beforehand to treat the sensitive area of the scalp. Will require religious follow up treatments at the start to achieve desired long lasting result.

Other Non-Invasive Surgery – DermaFrac treatment is a 4-in-one facial treatment that focuses on skin rejuvenation and anti-ageing benefits. It is a unique combination therapy that gives you microdermabrasion, microneedling with infusion and LED light therapy all in ONE.

The microdermabrasion treatment uses vacuum that pulls the skin to an abrasive pad, this abrasive pad exfoliates the dry, dull skin while stimulating circulation and collagen production.

The microneedling with infusion uses a dermal roller with very fine needles infused with potent serum to boost the result of the skin needling treatment. A variety of infusion includes HA serums, Anti Ageing serums, Lightening and Clarifying serums.

The LED light therapy will provide cool and comfortable treatment due to the CoolBreeze airflow. It will also help calm irritation and redness post treatment.

The number of treatments may vary from 6 to 12. This is great to include in your monthly skin maintenance in conjunction with cosmetic injectables. This unique combination therapy requires zero down-time.

Other skin treatments include:
– Advanced skin care products

When to contact the clinic?

If there’s any concern even when in doubt

Can I take a friend during treatment ?

If you and a friend want to have treatment together, make sure to book two separate appointments one after the other and can come in together. Please be aware that personal health questions will be asked during the consultation. Therefore, consultation may be done separately to ensure privacy.

My filler did not last as expected?

Longevity may be affected by several factors, read previous question about “How long does cosmetic injectable treatments last”

How to reschedule appointment?

You can reschedule your appointment 24 hours prior by contacting us via phone or email. Your deposit will be carried out for use on the rescheduled date of appointment. If 24-hour notice is not given, your deposit will be forfeited.

Why do I pay deposit?

Deposit is required to secure the booking and will be deducted from total cost of the treatment.

Can I have treatment in the same time as my consultation?

This is possible however not always guaranteed as there may be another patient booked in after your scheduled consultation time.

I change my mind I don’t want the appointment anymore?

Get in contact with us at least 24 hours prior to your appointment to ensure refund of your deposit.

How do I book an appointment?

Through our online booking system via our website, IG and FB account or by contacting us through call or text

Why do u need to take a photo of me?

Photos are required for every treatment to compare result from before and after photos to ensure we are providing adequate satisfactory results. Your photos will be saved to a private file for which only your doctor and RN can access. You may be asked for your permission during or after your treatment for your photos to be published online or use for education purposes, this will require additional consent form to be signed and you may decline from this.

Can I claim my treatment on medicare?

Cosmetic injectable falls under selective procedure and is not covered by Medicare. Speak to your GP if you have medical concerns and you will be referred to the appropriate health care professional.

Why do I need to sign consent form?

Consent forms are used my medical practitioners to ensure your complete understanding of your treatment prior to going ahead. Important, detailed information are stated on your consent form therefore it is very important to read thoroughly and understand before signing. You are required to provide private information to ensure we can provide you with appropriate care during the procedure and in cases of emergency. All information provided by you will remain private in accordance with the Private Act (1988), the Privacy Amendments (Enhancing Privacy Protection) Act 2012, the Australian Privacy Principles and relevant State and Territory privacy legislation. This information collected will remain private unless disclosure is required by law. If you have any concerns or complaints regarding your privacy, we ask you to please contact us via email.

Who will be providing my treatment?

You will be consulted by a scripting doctor and the treatment will be carried out by a qualified registered nurse.

How much does the treatment cost?

Cost varies depending on what procedure is performed. Dermal fillers have different consistency and varies pricing according to the product thickness. Each patient is dosed differently, and price also varies depending on dosage. To get an idea of the pricing head to the Price tab on our website. Pricing will also be discussed during consultation.

What payment methods do you accept?

Paypal, Mastercard & Visa

Do you have promotions?

Yes, follow us on our social media accounts to know what promotions are currently being offered.

Welcome To Our Clinic

About Us

Book your consultation now with Expert Cosmetic Solutions

Our Services

Anti-Wrinkle Injections

Dermal Fillers

Double Chin Treatment

Skin Rejuvenation Treatments

Hair Loss Treatment

Hay Fever Treatment

Cosmetic Teeth Whitening

Hyperhidrosis or Underarm Sweating Reduction

Bruxism and Facial Slimming

Do you have any questions about any treatments? Please visit our Frequently Asked Questions

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